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Hotel check-in: what you need to do
China's Exit and Entry Administration Law requires hotels to register accommodation details for foreign guests and submit the information to the local public-security authority. At check-in, bring your valid passport and booking details and follow the property's identity-check procedure.

Before booking a smaller or independent property, confirm its check-in process for a foreign passport. Save the property's Chinese address and front-desk phone number.
A different rule applies outside hotels
For accommodation in a home or other non-hotel dwelling, the foreign visitor or the host must ordinarily complete accommodation registration with local public-security authorities within 24 hours of arrival. This can apply when visiting friends, staying in a private home or arranging accommodation outside a registered hotel.
Agree with your host in advance on who will complete registration, what address and identification details are required and how you will retain confirmation.
When the 24-hour clock starts — and restarts
The 24-hour window is counted from the moment you arrive at each non-hotel dwelling, not from the moment you enter China. If you stay with a friend in Beijing for three nights and then move to a rented apartment in Shanghai, the Shanghai stay starts a new 24-hour window and needs its own registration.
Hotel nights need no separate action from you: the hotel's own registration covers each stay. For multi-city trips, keep your train or flight tickets; they are the simplest proof of when you arrived at each address.

September 21, 2026: Online registration rolled out nationwide
The National Immigration Administration (NIA) announcement of September 21, 2026 states that online registration for foreigners staying in non-hotel accommodation is being implemented nationwide, following the regional pilot that started in March 2026.
The earlier seven-region pilot list is therefore outdated as a description of current coverage. The online service and the conventional in-person service both remain options, with the same legal effect, under the NIA announcement.
How to register through official channels
The NIA lists its official government service website, NIA 12367 app, NIA 12367 WeChat mini program and Alipay mini program as online channels. Open the accommodation-registration service, follow its identification and address-verification process, and submit accurate details for the place where you are staying.
For a first registration at a new address, the host usually needs to verify the property in the app before your own submission can go through. Ask your host to prepare their identification and property documents in advance, and complete this step together on arrival day.
Alternatively, you can complete registration through the local public-security authorities. Use official online channels; do not pay an unknown private agent to submit your personal information.
For questions about the process, the NIA lists the 12367 service hotline. If an online submission fails, seek help through the official channel or the local public-security office.
If the online submission does not go through
Most failed submissions come down to three things: the address format, the name order, or the document photo. Enter the address exactly as it appears on the property ownership certificate or rental contract, including the building and room number. Enter your name in the same order as the machine-readable zone of your passport, and photograph the passport information page flat on a dark background with no glare.
If one channel rejects your submission, try another: the WeChat mini program sometimes accepts cases the app rejects, and vice versa. For persistent problems, the NIA lists the 12367 service hotline for questions about the process.

What to prepare before your trip
- Confirm whether your property is a hotel or another type of accommodation.
- Save the full Chinese address, host contact information and booking record.
- Check how registration will be completed and who will submit it.
- Keep proof of your successful submission where accessible.
- For multi-city trips, plan a registration step at each new non-hotel address.
- Save a screenshot or PDF of every successful submission until you leave China.
Specific situations may require further verification. This article summarizes the national framework, not individual legal advice.
Troubleshooting: when hotel check-in fails
Foreign guests occasionally hit registration problems. Here is how to handle them.
Hotel refuses to accept foreign guests
- Show the front desk that hotels may not refuse foreign guests on the grounds of lacking foreign-related qualifications, per the May 2024 joint notice from the Ministry of Public Security, Ministry of Commerce, and National Immigration Administration.
- Ask the hotel to call the local police station for guidance. Officers will often walk staff through the foreign-guest registration process by phone.
- If the hotel still refuses, call 110 yourself or go to the nearest police station. Keep a backup hotel identified in advance to avoid this entirely.
Missed the 24-hour registration deadline
- Register as soon as you realize. A late registration is far better than none. Voluntary late registration is treated far more leniently than being caught unregistered during a spot check.
- Use the NIA online accommodation registration platform via the NIA website, the 12367 app, the 12367 WeChat mini-program, or Alipay's Foreigners' Services mini-program. Online registration has the same legal validity as in-person registration.
- Save a screenshot or PDF of every successful submission until you leave China.
Online registration submission fails
- Follow the official "Guide to Online Accommodation Registration" steps exactly. Most failures come from incomplete identity verification or incorrectly formatted address fields.
- Call the NIA 12367 service hotline for real-time troubleshooting, or try an alternate channel: the 12367 app, WeChat mini-program, or Alipay mini-program sometimes succeed when the web portal does not.
- As a fallback, visit the local police station for on-site registration. The traditional in-person channel remains fully available.
Frequently asked questions
Can foreigners staying with a friend register online anywhere in China?
The NIA announced nationwide implementation starting September 21, 2026. Use the official online service to confirm the available workflow for your address or ask the local authorities for assistance. If the online submission fails, save a screenshot of the error page and complete registration in person at the local police station for that address.
Does a hotel guest have to register separately at a police station?
Hotels handle foreign-guest accommodation registration under the hotel framework. Follow hotel staff instructions and ask about any exceptional circumstances.
What is the deadline when I stay somewhere other than a hotel?
The general statutory rule cited by the NIA is within 24 hours of arrival at the non-hotel dwelling.
I change cities every two days. Do I register at each stop?
Yes, for every non-hotel stay. Each new address starts its own 24-hour window. Hotel nights are covered by the hotel itself, so only the non-hotel stops need your attention.
What should I do if I missed the 24-hour window?
Register as soon as you realize. A late registration is far better than none, and keeping your transport tickets and submission screenshot shows you acted in good faith.
Official sources and further reading
- National Immigration Administration — nationwide online registration announcement, September 21, 2026 ↗
- National Immigration Administration — original pilot interpretation, March 2026 ↗
This is independent general travel information, not legal, immigration or financial advice. Policies, platform features and local procedures can change. Confirm critical requirements with official providers. Editorial standards.
Editorial review: October 2026.
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